Delivery & Shipping Terms

Below are the terms and conditions regarding the preparation, shipping, and delivery processes of your orders.

1. Shipping Time

Products in stock are prepared within the business day following payment confirmation and handed over to our contracted shipping carrier. The maximum legal delivery period is 30 days from order confirmation. Any exceptional delays due to stock/supply conditions will be communicated to the customer.

Shipping Fee 2

Shipping/delivery fees are calculated based on the product's weight/volumetric weight and the delivery address, and are clearly displayed in the order summary before payment. Shipping may be free of charge when campaign conditions are met.

## 3. Delivery and Address

Products are delivered to the delivery address specified at the time of order. It is the BUYER's responsibility to enter the address completely and accurately. The BUYER or an authorized representative must be present at the address at the time of delivery.

## 4. Damaged / Incomplete Delivery If your order arrives damaged or with missing items, please contact our customer service within 24 hours of delivery, along with photos of the product and its packaging. Your issue will be resolved as quickly as possible through a replacement or refund.

If there is any damage to the package, such as crushing, tearing, or wetness, please report it to the courier before accepting delivery of the product. Damage assessment report ...secure it and do not accept delivery of the product. Please report any damage/deficiencies detected upon opening as soon as possible info@desmak.com.tr or 0850 550 15 15 Please notify us through it.

5. Order Tracking

The tracking number for your order once it has been shipped will be provided to you. Order Tracking You can view the status from the [page/tab].

6. Returns

For the right of withdrawal and return process Return & Withdrawal Policy Please review this page.

It seems the text you provided is incomplete. Could you please share the full Turkish e-commerce product text you'd like translated? "Bu koşullar" translates to "These conditions" or "These terms," but I'll need the complete content to provide an accurate and natural translation. Distance Selling Agreement is valid in conjunction with

This is an unofficial machine translation for convenience. In case of any discrepancy, the Turkish original governs.